Debasish Chattopadhyay

Kolkata: vHealth by Aetna (www.vHealth.io) has announced a special initiative of providing free access to its virtual doctor consultation service, until April 15 to help ensure people have access to health care during the COVID-19 outbreak. vHealth provides professional and confidential medical consultations by telephone and video for people across the country.

The announcement made on March 24 comes at a time when governments and healthcare authorities, around the globe, are recommending social distancing, in an effort to curb the spread of the virus. Without having to travel to a clinic or hospital, people can speak to a doctor about any aspect of their health, such as the management of chronic conditions, treatment of minor illnesses, advice on alternate treatment options, interpretation of diagnostic reports and guidance on staying healthy.

The service will not only help people who are concerned about visiting a hospital or a clinic at the moment, but it will also help the elderly and patients with ongoing health conditions to manage their health needs from home, thereby potentially reducing the risk of catching infections.

The free vHealth virtual doctor consultation service will be available for 30 days from the date of registration. People who register for the service can also utilise the benefit for up to four family members. To register for a virtual health consultation call the toll-free number 1800 103 7093 or give a missed call at 9029096186 to register online. The medical consultation service is available from Monday to Saturday from 8 AM to 8 PM, except national holidays.

Talking about the initiative, Dr Sneh Khemka, President of Population Health, Aetna International commented, “As the nation’s top leaders are urging people to stay at home then virtual consultation can be a point of contact, for their medical concerns for many in the country. As a primary health care service provider, we feel there is a need for us to step up and support the community at large.”

vHealth by Aetna, India offers a broad suite of health services and solutions that is focused on preventative and primary care to behavioural health and wellness counselling. Its ecosystem includes a sizable team of in-house physicians and dieticians in addition to a physical provider network for hospitals, diagnostics, pathology, dental and pharmacies. Currently, vHealth is serving over 3 million members in India and has a Net Promoter score of +65.
It can be noted that
It can be noted that
vHealth by Aetna is one of India’s most innovative preventative and primary care services providers. With a focus on clinical excellence, digital technology and a nationwide network of healthcare partners, vHealth by Aetna provides telephone/video consultations and coordinates the delivery of care to people’s homes (tests, medicines, home health care etc.) in addition to providing privileged and discounted access through its vast health partner network spread across 500+ cities. vHealth services are offered in India by Aetna’s fully owned subsidiary, Indian Health Organisation Pvt Ltd. For more information, see www.vhealth.io.
A spokesman said that
Aetna International is committed to helping create a stronger, healthier global community by delivering comprehensive health care benefits and population health solutions worldwide. One of the largest providers of international private medical insurance, Aetna International serves more than 1 million members worldwide, including expatriates, local nationals and business travellers. Its global benefits include medical, dental, vision and emergency assistance and, in some regions, life and disability. For more information,one can see www.aetnainternational.com.

On November 28, 2018, CVS completed its acquisition of Aetna, establishing CVS Health as the nation’s premier health innovation company and marking the start of a new day in health care. A Fortune 8 enterprise, CVS Health are working to transform the consumer health experience and build healthier communities by offering care that is local, easier to use, less expensive and puts consumers at the center of their care, he added.